Returns
Upon receipt, please check your package and make sure that your order is correct and in excellent condition. In case of an incorrect quantity or defective product, you must inform us immediately by phone (+30 2410 535070) or by email (info@studiomaska.com)
Returns are accepted when made within 14 days from the receipt of the parcel. The return of the parcel is carried out by Geniki Takhydromiki AEE at the customer's expense (a special price has been secured by us 1.50€ ) All products must be returned in their original packaging and condition, without the special markings (tags/barcode) having been removed. Otherwise, they will be sent back to the customer, with the return shipping cost charged to them. The same applies to any products returned soiled or damaged.
For hygiene reasons, no changes are made. products belonging to the following categories:
- Earrings
- Underwear
Changes are not made. also on discounted products.
Product replacement
In case you wish change simply in color or size of some clothing or even replacement with another product , then you must inform us by phone ( +30 2410 535070) or via email (info@studiomaska.gr) within 14 days from receipt of the parcel. The change, if made through Geniki Takhydromiki AEE, includes shipping costs of €1.50. All products must be returned in their original packaging and condition, without the special markings (tags/barcode) having been removed. Otherwise, they will be sent back to the customer, with the return shipping cost charged to them. The same applies to any products returned soiled or damaged.
* The company reserves the right to modify the above terms at any time without notice.