Returns
Upon receipt, check your package and make sure your order is correct and in perfect condition. In case of wrong quantity or defective product, you must inform us immediately by phone (241 111 0298) or by email (info@studiomaska.com)
Returns are accepted when made within a period 14 days from the receipt of the parcel. The return of the parcel is carried out with the General Postal Service AEE at the expense of the customer (a special price has been secured by us €1.50 ) All products must be returned in their original packaging and condition, without the special markings (tags/barcode) removed. Otherwise, they will be sent back to the customer, at his charge for the return cost. The same applies to products that are returned soiled or damaged.
For reasons of hygiene, no changes are made products belonging to the following categories:
- Earrings
- Underwear
No changes are made also on discount products.
Product replacement
In case you wish change simply in color or size some clothing or even replacement with another product , then you must inform us by phone (241 111 0298) or by email (info@studiomaska.gr) within 14 days from receipt of the parcel. If the change is made through General Post AEE, it includes shipping costs of €1.50. All products must be returned in their original packaging and condition, without the special markings (tags/barcode) removed. Otherwise, they will be sent back to the customer, at his charge for the return cost. The same applies to products that are returned soiled or damaged.
* The company reserves the right to modify the above conditions at any time without any warning.